We will always conduct a detailed analysis of your company before we recommend or
finalise a service solution. The purpose of the CNA is to gain a greater understanding
of your culture and working practices and to assess current levels of agency usage
and support. This information allows us to recommend a service that maximises the
benefits to you and works in synergy with your own systems and procedures.
We fully involve your key stakeholders throughout the CNA process. This helps create
‘buy-in’ from various sections within your business and ultimately ensures that
we provide you with a solution that meets the level of cost, quality and delivery
you require.
Once we have completed the CNA we will publish a detailed report highlighting six
critical areas including:
-
Business overview
- Situation analysis
- Cultural analysis
- Current staffing approach
- Current usage by area, job type, shift pattern and volume
- Current order processing
- Current recruitment and selection process
- Pay structure
- Staffing skill requirements
- Current training and induction process
- Current agencies evaluation
- Analysis of service received
- Areas for improvement
- Our operational approach
- Business model
- Recruitment and selection process
- Induction and training plan
- Financial analysis
- Areas of cost savings and service improvement
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