BlueArrow Managed Services

HR Management

• Gained HR expertise in the utilisation of a flexible workforce through our CIPD qualified HR professionals
• HR policies and procedures implemented or adapted to improve the management of employees and increase their ‘output’
• HR administration of payroll and disciplinary management tailored to your specific business requirements
• Career development plans designed to retain the best talent and develop them in their current or future role

Employment

• Our extensive TUPE experience gives you the ability to transfer an existing workforce whilst maintaining productivity and reducing the potential of litigation
• Tailored made Blue Arrow permanent contracts of employment for new starters to help attract and retain the best employees
• A variety of employment terms offered to maximise the flexibility of the entire employee base
• Employees entitled to Blue Arrow pension and other benefit schemes, not your own schemes
• Where unions are active, on-going negotiation regarding pay, terms and conditions is outsourced to Blue Arrow

Operations

• Full responsibility for day-to-day task management to Blue Arrow
• You retain strategic direction but the day-to-day supervision of employees and achieving your output targets is responsibility of Blue Arrow
• ‘Peak’ season planning and capacity management to meet increased demand rests with Blue Arrow enabling you to achieve your objectives at your most crucial time of year
• An ability to identify ‘best performing’ employees as they work for career progression opportunities in your organisation
• A defined service level agreement provides the ability for an immediate improvement in quality
• Operational expertise and access to best practice that would be too difficult or time consuming to develop in-house

Finance

• The numbers of employees required to achieve your desired ‘output’ is the responsibility of Blue Arrow – you don’t pay more to achieve more!
• Cost savings through the lowering of the overall cost of the service to the business
• A variety of pricing models to suit your business including:
  
  • Fixed cost for ease of budgeting
  • Shared gain based on your key performance indicators that compensate you if we fail and reward us if we over achieve
  • Price per output costing model so you only pay for what you need
• The ability to report to shareholders a reduced permanent headcount with potentially improved profitability ratios

Legal

• A ‘Service Contract’ based on delivery of an output as opposed to a fixed pence margin per hour contract which negates the potential impact of the Agency Workers Directive
• The management and administration of employment disputes and litigation rests with Blue Arrow

Client management time

• Your time is focused on directing the business through developing and implementing your overall strategy and objectives
• The model creates an easy entry and exit mechanism reducing disruption to your business
• Access to intellectual property and wider experience and knowledge when required